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Refund Policy

Welcome to Cancellations & Refunds Domain Hosting Software Development / Web Application

Cancellations & Refunds

Web Application Development, Software Development, Domain and Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact NS SOFTECH Billing Team by creating ticket in the Cpanel area with proper payment details and account details. Cancellation requests must be received by NS SOFTECH a minimum of thirty (30) days prior to the end of your Billing Cycle. NS SOFTECH will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact NS SOFTECH as soon as possible.

  • Strictly there are NO refunds for Special Promotional Packages, Monthly Billed Packages, Quarterly Billed Packages, Discounted Packages or Coupons.
  • Client wants to cancel the service within one month (30 Day), then we will give Credit on their Account for other purchase or they have Option to use services till Credit. we are always their to give support till services Active.
  • Only You can Refund Domain within 30 Day of registration domain from Cpanel, refund Credited (less other charge) on your Account Balance.
  • if customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.
  • Strictly NO refunds will be processed for packages that are cancelled during the FREE period. [ For example, In a 2 +1 year pack, the last year is provided as FREE and hence no refund can be processed for/during that period ]
  • Strictly NO refunds will be processed if the account fee is not paid Full in advance before the account is setup
  • Strictly NO refunds will be processed if a refund is requested after 90 days from the date of order of the account
  • Strictly NO refunds will be processed if an account has violated the terms of service or involved in activities that has resulted in incurring charges to bring back services to normal
  • Strictly NO refunds will be processed if an account was involved in abuse / resource over usage previously
  • Domain Credits purchased cannot be refunded
  • Only first time accounts are eligible for refund. Accounts created by the same customer / related to the same customer will not be eligible for refund
  • Dedicated Servers and Cloud Servers are not eligible for any refunds.
  • All reque st for refund must be provided in writing by creating a ticket in the Cpanel area. Only refund request that does not fall under any of the above conditions will be responded or taken into consideration. The maximum refund possible is 50 % of account fee that is paid in full advance before account setup.
  • Setup fee [both levied or waived off ], Software costs, Administration costs, other third party expenses will not be refunded. Processing fee of Rs.250 will be charged for all refunds. Refund proces sing will take 90 days from the date of acceptance of refund by NS SOFTECH.
  • No refund will be paid as cash or check / bank transfer or deposit. Refunds are credited as hosting credits or domain credits only.

Shipping:

After making a payment your domain and hosting will be active as soon as possible, if any delay might be payment not confirm from your bank/credit card/debit card. This is a Digital Goods, so we can't able to deliver Physically. All Purchased Services Deliver on your Cpanel and we will intimate on your registered mail ID.

Notices:

    All notices, requests, demands, waivers and other communications required or permitted for NS SOFTECH: (we are preferred email communication for fast resolution)
    Attn: NS SOFTECH Support
    N S Softech Private Limited
    B-53 2nd Floor,Ganesh Nagar-2
    Shakarpur Extentation Delhi-110092
    Or mail us: help.info@nssoftech.com
    Note: Don't make a Call, Simply make a payment and update through Support Ticket with billing details, we will update you soon.

    Note:

  • Funds credited to your account are subject to appropriate Fees charged by intermediary banks or our banks. If you wish to find out what these fees are, please contact our Billing team by submitting a ticket to under the Billing category at Support Ticket or send in a mail to billing@nssoftech.com.
  • Please ensure your Company name or Customer Username appears in the sender section of the wire transfer. Once you send the Wire/Bank Transfer, send a mail to billing@nssoftech.com. In the email, include details of the Wire/Bank Transfer, your Customer Username, your Company Name, Date of Transfer, Originating Bank, Transferred Amount, and your Bank Account Number. Only when we receive this information from you, we will verify your transfer and credit your account appropriately.

  • We may call or send a text message (SMS) to you via the landline or mobile phone number that you have provided to us.

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